<?php

namespace App\Notifications;

use App\Models\ServiceRequest;
use Illuminate\Bus\Queueable;
use Illuminate\Contracts\Queue\ShouldQueue;
use Illuminate\Notifications\Messages\MailMessage;
use Illuminate\Notifications\Notification;

class SlaWarningNotification extends Notification implements ShouldQueue
{
    use Queueable;

    public function __construct(private readonly ServiceRequest $request)
    {
    }

    public function via(object $notifiable): array
    {
        return ['database', 'mail'];
    }

    public function toMail(object $notifiable): MailMessage
    {
        return (new MailMessage)
            ->subject('SLA предупреждение')
            ->line("До дедлайна заявки {$this->request->ticket_number} осталось менее часа.")
            ->action('Открыть заявку', route('requests.show', $this->request));
    }

    public function toArray(object $notifiable): array
    {
        return [
            'title' => 'Предупреждение SLA',
            'message' => "До дедлайна заявки {$this->request->ticket_number} осталось менее часа",
            'request_id' => $this->request->id,
            'url' => route('requests.show', $this->request),
        ];
    }
}