<?php

namespace App\Console\Commands;

use App\Models\ServiceRequest;
use App\Models\User;
use App\Services\NotificationService;
use Illuminate\Console\Command;

class CheckSlaRequestsCommand extends Command
{
    protected $signature = 'requests:check-sla';

    protected $description = 'Проверка SLA и отправка предупреждений по заявкам';

    public function __construct(private readonly NotificationService $notificationService)
    {
        parent::__construct();
    }

    public function handle(): int
    {
        $managers = User::query()->whereIn('role', ['admin', 'manager'])->get();

        ServiceRequest::query()
            ->with(['status', 'assignee'])
            ->open()
            ->whereNotNull('deadline_at')
            ->whereBetween('deadline_at', [now(), now()->addHour()])
            ->each(fn (ServiceRequest $request) => $this->notificationService->notifySlaWarning($request, $managers));

        ServiceRequest::query()
            ->with(['status', 'assignee'])
            ->overdue()
            ->each(fn (ServiceRequest $request) => $this->notificationService->notifyOverdue($request, $managers));

        return self::SUCCESS;
    }
}