40 lines
1.2 KiB
PHP
40 lines
1.2 KiB
PHP
<?php
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namespace App\Console\Commands;
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use App\Models\ServiceRequest;
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use App\Models\User;
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use App\Services\NotificationService;
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use Illuminate\Console\Command;
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class CheckSlaRequestsCommand extends Command
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{
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protected $signature = 'requests:check-sla';
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protected $description = 'Проверка SLA и отправка предупреждений по заявкам';
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public function __construct(private readonly NotificationService $notificationService)
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{
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parent::__construct();
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}
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public function handle(): int
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{
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$managers = User::query()->whereIn('role', ['admin', 'manager'])->get();
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ServiceRequest::query()
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->with(['status', 'assignee'])
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->open()
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->whereNotNull('deadline_at')
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->whereBetween('deadline_at', [now(), now()->addHour()])
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->each(fn (ServiceRequest $request) => $this->notificationService->notifySlaWarning($request, $managers));
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ServiceRequest::query()
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->with(['status', 'assignee'])
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->overdue()
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->each(fn (ServiceRequest $request) => $this->notificationService->notifyOverdue($request, $managers));
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return self::SUCCESS;
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}
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}
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